Shipping policy

Last Updated: July 2026

Thank you for shopping with WiziMart. We are committed to providing a smooth and reliable delivery experience for all our customers. This Shipping Policy explains our shipping process, delivery timelines, and related information.

1. Order Processing Time

  • Orders are processed within 1–3 business days after successful order confirmation.

  • Once your order is shipped, you will receive tracking details (where available) through your registered contact details.

  • Orders are not processed on Sundays or public holidays.

2. Delivery Time

The estimated delivery time for orders is:

  • 5–8 business days after dispatch.

Delivery time may vary depending on:

  • Customer location

  • Courier partner availability

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

We always try our best to deliver your order as quickly as possible.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.

  • Any free shipping offers will be mentioned on the product page or during checkout.

  • Additional charges may apply for specific locations or special delivery requirements.

4. Order Tracking

Once your order has been shipped:

  • Tracking details will be shared through available communication methods.

  • You can use the tracking information to check your order status.

If you do not receive tracking details within the expected timeframe, please contact our support team.

5. Delivery Issues

If you face any issue with your delivery, such as:

  • Order not received

  • Damaged package

  • Incorrect delivery status

Please contact us as soon as possible so our team can assist you.

Customers are requested to provide accurate delivery details while placing orders to avoid delays.

6. Wrong Address or Failed Delivery

WiziMart is not responsible for delays or failed deliveries caused due to:

  • Incorrect or incomplete address provided by the customer.

  • Customer unavailable during delivery attempts.

  • Refusal to accept the order.

Additional shipping charges may apply for re-shipping in such cases.

7. Damaged or Missing Products

If your package arrives damaged or any item is missing:

  • Please contact us within 48 hours of delivery.

  • Share your order details along with clear images/videos of the package and product.

Our team will review the issue and provide the best possible solution.

8. International Shipping

Currently, WiziMart delivers orders within India only.

9. Contact Information

For any shipping-related queries, please contact us:

WiziMart

Website: wizimart.in

Email: wizimarts@gmail.com

Phone: +91 9211965297

Business Address:
Balram Bigha, Sasbahan, Ghuskuri,
Bihar – 811105, India

Thank you for choosing WiziMart. We appreciate your trust and are committed to delivering quality products safely to your doorstep.